What is a reference?
A reference is someone who can confirm your work history, performance and professional conduct. Usually a former manager, supervisor or colleague.
Why references matter
Employers use references to verify what you have told them and to get a sense of your personality and working style.
Finding references without work experience
If this is your first job, teachers, mentors, coaches or supervisors from an internship or voluntary work are all valid references.
Choosing the right reference
Choose former managers, close colleagues, project leads or mentors – avoid family and friends.
Best practice
- Always ask permission before listing someone
- Give them context about the role
- Share their contact details accurately
- Present your references professionally in a separate document
- Include: name, title, relationship and current contact details
- Deal with any potentially negative reference proactively
